Size Guide

Each collar at Caninedesign is custom made after you check out. You choose size, color, and style and get a collar that is perfect for your dog. However, that means we can't do returns or exchanges for wrong sizes. 

This guide should help on how to accurately measure to make sure you get a great fit.
Caninedesign's default sizes are 11-14", 13-19", 15-22", and 18-26". That doesn't mean you HAVE to choose one of those ranges. You are more than welcome to type the actual neck size in the checkout notes, or send us an email with your measurement. We'll make a custom range around your dog's size. 

How to Measure Your Dog 
The best way to measure your dog's neck size is to use tailor's tape. Wrap it around the base of the neck where the collar sits. Adjust the tape to however tight (or loose) you want the collar. All Caninedesign collars are adjustable, so the measurement doesn't have to be exact. 
 
There's no need to make adjustments for martingale collars or padded collars. Use the dog's actual neck size to order a collar.
 
If you don't have tailor's tape, you can use string, rope, thread, twine, or whatever else you have around the house. Mark the string, lay it flat, then measure with a ruler.

Measure the Current Collar
Another way to find your dog's neck size is to measure the current collar. This is easy with quick release buckle collars. Lay it flat and measure the length of the collar, not including the male prongs.

For martingale collars, while your dog is still wearing it, use chalk or pencil to mark where the strap adjuster is located. Take the collar off, then slide the strap adjuster back to the wearable position.
The inside circumference of the collar will be your dog's neck size. Measure the diameter and multiply by Pi. Round up to the nearest inch or half inch.

Buying Gifts
This question pops up quite a bit around the holidays, "I'm buying a collar as a gift. How do I know what my friend's dog's neck size is?" Unfortunately the only way to know is to measure. Even if you know the breed and approximate weight, neck sizes still vary greatly from dog to dog, even within the same litter. We recommend purchasing one of the pre-made collars, which are returnable, or buying a gift certificate.

 

Manufacturing and Shipping Times

Caninedesign ships to all United States and international locations. Cost is weight-based.
Customers can choose between USPS First Class or Priority Shipping. When the order ships, you will receive an email with the tracking information. 
 

DELIVERY ESTIMATES
 
Manufacturing time for all orders regardless of size is 3-5 business days. Each item is made after the order is placed. 
 
First Class - delivery in 1-3 business days in most cases for United States customers. Available on orders weighing less than 13oz. 
 
Priority - delivery in 1-3 business days for United States customers. Available on all orders. 

Please note if you select Priority shipping, it does not speed up manufacturing time.  

 
Rush Shipping
Rush shipping is not available because all orders are handmade according to your specifications. This takes time, but you do get a quality collar. Please estimate 3-5 business BEFORE the order ships.

Return Policy

Returns
Refunds and exchanges are granted for any damage during shipping, or any defects in the quality of the product. Please send an emailed picture of the damaged item first. 
 
Because each collar is custom made, we cannot accept returns for the wrong size, color, or type ordered.

If you are unhappy with your purchase, contact us within 30 days after receipt of item.


Cancellations
Orders may only be cancelled if work has not begun on the item. As soon as the materials are cut and sewing begins, the order can no longer be cancelled in full.


Pre-Made Collars
If you ordered a collar that was already made (aka not custom), those are returnable. If the collar is pre-made, it will say so in the listing. You will get a refund for the price of the collar, not shipping, when the item has been returned to Caninedesign. Contact us for a return mailing address.  

Featured Rescues

Caninedesign features a different animal rescue each month. That rescue will receive 10% of all sales made during the month. We recognize the people that make these rescues work, and the tireless effort to make a difference in an animal's life. This is our way of saying thank you. 

Rescue Schedule 2015

Month	Rescue
January	Franklin County Humane Society
February	Carolina Boxer Rescue
March	Much Love Animal Rescue
April	Duffy's Friends
May	Northeast Animal Shelter
June	Lu's Labs Labrador Retriever Rescue
July	PointerRescue.Org
August	Boston Rescue Team
September	Diamonds in the Ruff
October	Sunrays Pit bull Rescue
November	FernDog Rescue Foundation
December	Upstate Underdog Rescue

Want to be a featured rescue? 

Just read the criteria below and fill out an application. It's that simple!

1. Located in the US
2. 501c3 status
3. Have an active social media presence, such as Facebook, Twitter, Pinterest, and Instagram.
4. Agree to post about fundraiser 2-3 times a week each social media platforms.
5. Accept PayPal donations
6. Preferably rescue dogs that fit into 1" collars.
7. If the rescue has a blog or website, link to Caninedesign's Shop

 

If you meet these requirements, please fill out this application. Thank you and we look forward to working with your organization!